The Nigeria Postal Service (NIPOST) has announced plans to transition from its current licensing system to a digital process starting in the second quarter of this year. The move aims to streamline licensing for logistics companies and enhance efficiency in the sector.
Postmaster-General Ms. Tola Odeyemi revealed this at a stakeholder forum on e-commerce infrastructure, explaining that the digital system will allow applicants to track their license status and obtain digital certificates. Physical copies will still be available for those who prefer them.
Minister of Communications, Innovation, and Digital Economy Dr. Bosun Tijani emphasized the need to integrate NIPOST’s network of over 1,000 post offices into digital platforms to improve logistics across the country. He noted that Nigeria’s e-commerce sector has significant growth potential but faces logistical and infrastructural challenges, especially in rural areas.
“Using NIPOST’s assets for logistics and digital integration presents an opportunity to establish a nationwide delivery network, making e-commerce more accessible across Nigeria’s 36 states,” he stated, adding that this would also support small and medium enterprises (SMEs) and facilitate intra-African trade under AfCFTA’s Digital Trade Protocols.
Glovo Nigeria’s General Manager, Lamide Akinola, highlighted how logistics companies are using technology for route optimization and digital payments to navigate infrastructure challenges. She noted that both regulators and industry players are making progress in addressing these hurdles.
Meanwhile, a report presented at the forum by Glovo’s Global Director of Government Relations, William Benthall, revealed that access to finance remains a major barrier for African e-commerce businesses. Other challenges include regulatory uncertainties and restrictions on motorcycle deliveries.
Despite these obstacles, Glovo’s logistics services have contributed €1 billion to African businesses between 2020 and 2024, demonstrating the sector’s growing economic impact.