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CAC Postpones Implementation of New Portal Charges in Response to User Complaints

Blessing Joseph by Blessing Joseph
July 22, 2025
in Business, News
0
CAC Postpones Implementation of New Portal Charges in Response to User Complaints
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The Corporate Affairs Commission (CAC) has announced the postponement of its planned implementation of new fees and penalties for document downloads on its upgraded business registration portal. The new charges, initially scheduled to take effect from August 1, will now begin on September 1, 2025.

In a public notice issued on Monday in Abuja, the Commission said the decision was in response to transitional challenges faced by users since the portal’s upgrade, which went live on June 30.

The delayed policy would have affected businesses that failed to download approved registration documents within seven days, introducing fees and penalties thereafter. However, feedback from users pointed to several issues, including:

  • Difficulty downloading approved documents

  • Glitches with payment processing

  • Hiccups in post-incorporation filings for business names

  • Upload challenges for mandatory documents

The CAC assured business owners and legal professionals that it is working with its technical partners to stabilize the platform without shutting it down.

“We are working tirelessly, alongside our technical partners and stakeholders, to stabilise the system without shutting down the entire portal,” the Commission stated.

The CAC added that the one-month extension is a temporary relief to support users and ensure a smoother experience as it transitions to its AI-powered portal, designed to improve service delivery and reduce turnaround times.

“This adjustment was also in response to feedback received from customers and stakeholders across the country,” it added. “We appreciate your patience and understanding.”

The new portal is part of CAC’s broader digital transformation drive, aimed at making business registration in Nigeria faster, more efficient, and more transparent.

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