Qme, an Egyptian SaaS startup, has successfully raised $3 million in seed funding, led by deep-technology company AHOY. The investment will fuel Qme’s AI-driven platform, which is designed to modernize appointment booking systems and reduce inefficiencies across a range of industries. This partnership is set to accelerate the adoption of Qme’s cutting-edge solutions, particularly in the Gulf Cooperation Council (GCC) and African markets.
The company’s platform addresses a significant challenge in the Middle East and North Africa (MENA) region, where inefficient queuing systems and outdated booking methods cause considerable time losses. Studies show that people spend, on average, six months of their lives waiting in line. Additionally, 92% of appointments are still booked by phone, contributing to a troubling 31% no-show rate, which further exacerbates inefficiencies in sectors like healthcare, banking, and government.
Since its commercial debut in 2023, Qme has already made an impact, serving over 100,000 customers. The platform has successfully reduced waiting times from 116 minutes to just 14 minutes. Notably, it has also cut phone booking no-show rates to less than 1% and transitioned from paper-based queuing systems to digital alternatives, saving an estimated 50,000 square meters of paper.
The investment also aligns with Qme’s participation in AHOY’s Startup Builder Initiative, a program designed to empower 10,000 entrepreneurs and support 30,000 software developers across the MENA region by 2030. This initiative focuses on driving innovation in sectors such as transportation, aviation, and smart cities, further enhancing the region’s critical infrastructure.
AHOY, known for its advanced solutions in logistics, aviation, and traffic management, provides Qme with access to top-tier technology and valuable market expertise. According to Qme’s CEO and Co-Founder, Maged Negm, this partnership strengthens their capacity to optimize real-world movement scenarios while transforming customer experiences. He emphasized that AHOY’s operational excellence and robust tech infrastructure will be essential as they scale in dynamic markets.
With this new funding, Qme plans to expand its technological capabilities, grow its operational reach, and forge deeper partnerships. Through continuous refinement of its AI-driven solutions, the company aims to reshape how businesses and governments interact with customers, ultimately creating a future where inefficiencies are minimized, and service delivery is optimized.
This partnership with AHOY not only accelerates Qme’s growth but also marks a significant milestone in revolutionizing customer experience management across Africa with innovative, AI-powered solutions.
