Global Technology Company, Zoho, has introduced Bigin by Zoho CRM, a pipeline-centric CRM software designed specifically for small and micro business owners. Zoho offers the most comprehensive suite of business software applications.
Bigin has been designed to provide a simple solution for small businesses to keep track of their customers and improve customer relationships without having to worry about high costs or complicated features.
According to Andrew Bourne, Zoho country manager for Africa ‘Small businesses are the heart and soul of our communities and with business owners struggling more than ever right now, our goal is to bring world-class customer relationship management technology to every sized business at an extremely affordable price”
“We created Bigin to help small businesses achieve maximum growth with a minimal learning curve. Using the product, small businesses can stop relying on dozens of spreadsheets to manage customer activities and instead move to a CRM that is easy to use and allows them to focus on growing and building strong customer relationships”. Bourne added.
Bigin is a pipeline-centric CRM solution focused on small businesses who do not need an elaborate, end-to-end CRM application. Bigin allows users to get up and running within 30 minutes and offers the option to create multiple pipelines with fully customizable stages.
The product allows for making and receiving calls anytime, anywhere and allows users to choose from a range of popular telephony providers. Bigin pulls information on each customer and prospect that is being called, helping users to have informed conversations.
Workflow Automation is also another possibility with Bigin while real-time notifications from prospects are delivered inside the CRM solution.
Bigin is priced at N2100 per user, per month, billed annually, specifically to cater to the budgets of small businesses, which do not yet need an elaborate, end-to-end CRM solution. It is also suited for freelancers and individuals who want to manage their personal business pipelines online.
